Online Account Access Browser-based access for your customers to retrieve account history, request service and pay online.

Provide your clients with online account access with ClientWeb. ClientWeb is a web-based access portal for your clients, allowing them to access their account data stored in the Alarm 7 SQL database.

 

With ClientWeb your clients access their account online using any web browser (ie: IE, Firefox, Safari, Chrome) to perform the following:

ClientWeb Features:
• Securely log into their account using their verified email address and password
• View account profile (name, address, contact name, phone numbers, insurance agent, vacation info)
• View invoice history summaries including paid and open balance totals and pay their bill online.
• View/Modify/Add their emergency contact information (this can be set to view only)
• View service history
• Place a Request Service Online
• View upcoming service appointments
• View alarm history (signal history)
• View zone descriptions
• Emergency Contact changes updated immediately and emailed to you and your central station



Click on images for larger view


Flexible security settings for ClientWeb allow you to determine which sections your client has access to, and whether they are allowed to modify their emergency contact list and account profile, as well as request service online.


Behind the scenes, changes made by your clients are automatically updated in your Alarm SQL database without any intervention required by your staff. However, an audit log is maintained of original emergency contact and account data to provide you with an audit trail of what changes were made and emails are sent to the appropriate staff members in your company notifying them of any changes made.

ClientWeb will even email your central station for you notifying them of the emergency contact changes and additions entered by your customers.

Pending Service Requests are emailed to you immediately, and your staff will review pending services prior to Alarm scheduled a date for service. Once your staff has confirmed an available date and time for service, you can send your customer an email confirmation automatically once approved for a date, and Alarm will then create a service ticket and schedule the appointment on your calendar.  

View The ClientWeb Demo Vrs. 2

Why not see for yourself how ClientWeb provides additional benefits to your clients by increasing your level of customer service.

To view a live demo of ClientWeb 2, click here ClientWeb 2 Online Demo

Pricing

ClientWeb is installed and hosted on your own server and does not require any special installation or hardware on your end other than a static ip address. One-time or monthly licensing payment plans available.

We accept VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER or Check By Fax.

Call Us Today! 1-877-864-5010.

Software	Description	Price
ClientWeb	Monthly Subscription with existing Z-Micro Support Contract (Monthly Rate determined by existing Alarm SQL Account License Level)	$499 Initial Fee $29 - $79/month
ClientWeb	Monthly Subscription without existing Z-Micro Support Contract (Monthly Rate determined by existing Alarm SQL Account License Level)	$499 Initial Fee $59 - $109/month
ClientWeb	Full License Purchase (Rrequires maintaining an Annual Z-Micro Technologies Support Contract)	$1999

We accept VISA, MASTER CARD, AMERICAN EXPRESS and DISCOVER credit and debit cards.

Call Us Today! 1-877-864-5010.